Transformation of the payments industry has been radical over the past decade. Technological innovation and regulatory change have created an enormous market shift where we’ve been witness to the introduction of Open Banking, PSD2 and Strong Customer Authentication. Subsequently, the payment methods now made available to consumers and businesses alike have increased dramatically. However, on […]
Many businesses are still engulfed by high volumes of inbound mail whether that be a myriad of paper or digital documents. This could be customer correspondence, application forms, invoices, statements or payments to name just a few, but it’s the handling of such magnitude which presents the challenge to many organisations. Typically, companies depend on […]
For private equity firms and venture capitalists, having real-time financial and management information is critical.
Customers’ expectations are higher than ever when it comes to the quality of the experience they receive when buying from brands. Enough brands are now providing a seamless, personalised service across multiple different sales channels that those that do not risk leaving customers disappointed. For businesses looking to stay ahead of the competition and stand […]
Targeting growth is a priority for any small and medium sized enterprise (SME) in the tech space, whether it is through bringing in new business or streamlining existing systems to improve cashflow – expansion means evolution. But, as a tech firm strives to scale, build its customer bases and operate more efficiently, managing finance and […]
By Craig Naylor-Smith, CEO, Parseq. The UK’s financial services businesses continue to operate in a challenging environment. On top of working in a highly regulated and increasingly competitive sector, firms must navigate significant uncertainty post-Brexit and keep pace with an ongoing shift towards greater digitalisation. The pandemic has also pushed the sector further into the […]
82% of UK executives are planning transformation projects in the next 12 months New technology, customer experience and L&D for staff are the most popular areas for executives reinvesting capital unlocked through increased efficiency in 2021 Four in five UK executives (82%) are planning to transform their business in the next 12 months, according to […]