Donation processing and efficiency solutions
We help charities save substantial amounts of money to spend on what matters – their missions.
From donation processing to campaign response handling, we provide a range of services to create efficiencies and release money from unnecessary, slow or time consuming processes.
Don’t let your processes sabotage your income.
We love working with charities because we know we are really helping them to save money to spend supporting their causes.
Working with several charities we understand the immense pressure there is to make every penny count. In times of economic downturns, when people have less money or the cost of living rises significantly, this is even more important. Donations are reduced; the cost of running the charity is increased and the causes suffer.
Whilst automation can significantly help speed up donation processing, to access funds quicker, it can be too big a capital investment to justify. Without the internal expertise and workflow protocols it may also not be feasible.
Donations and communications often come in a variety of paper, digital and other channels which need to be accommodated or income suffers and benefactors become disillusioned. Becoming PCI compliant and dealing directly with payment processors adds another layer of complexity.
Likewise HR costs and dealing with campaign peaks and troughs can be expensive and unnecessarily wasteful.
Luckily we understand these complex issues around donation processing and response handling and have a selection of services provide real value.
The challenges of donation processing and response handling for charities
Time and cashflow
Manual processing is inefficient and prone to mistakes. This restricts cashflow and access to funds.
In house servicing costs, such as staff, buildings and paper storage are rising considerably.
Peaks and troughs
Staffing at peak times and between campaigns can be costly and wasteful.
The necessary tech for automation and digitisation maybe too expensive and complex to purchase.
Channels and formats for donations are changing and must be met, or income will be reduced.
The efficiency and flexibility to maximise your income
From donation processing to improving efficiency of customer communications. We save you money to put to good causes.
Whilst we can’t increase donations, we can create efficiencies for you that saves money and improves your cashflow.
For some clients we do that by taking and processing payments across multiple channels and sending out ‘thank yous’ on their behalf, at a much reduced price. By using automated systems and protocols that allocate funds more quickly and more accurately, the savings and value is evident.
Fulfilment from our secure storage is done by hand, enabling the inclusion of non-paper goods. The economies of scale using our facility and our specialised fulfilment people, means a reduced service cost versus doing it in-house. It negates the need for storing goods or recruiting staff, both of which will save you money.
Whatever your specific needs we have the expertise to help you.
Mailroom management and digitisation of all inbound customer communication for onward distribution, upload to online portals or relevant processing duties.
High volume banking and thanking activities and Gift Aid digitisation.
Secure storage with multiple item pick & pack service and same-day despatch.
Right first time
Our technology increases processing accuracy, so more money clears quicker.
95% Same day processing
With levels of over 90% automation we process faster so you can get more money quicker.
The economies of scale, efficiency and automation of our services mean you could drive your current costs down by 30%
Without capital investment
We invest in the technology and systems you need now and in the future. So however your benefactors want to donate, we’ve got it covered.
To suit your needs
The staff and capacity to handle your campaign requirements at any time. No staffing and training concerns.
Handling your donations directly we ensure the highest levels of security. View our certifications here.
From the outset, we had complete confidence in the team...
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Talk to one of our charities team today
Want to find out more? We would be happy to discuss your organisation’s challenges and how Parseq’s solutions could quickly provide you with real value.